Moved from a photoshop.com account?

Get support here or read our FAQs.

support. celebrate. communicate.

Resources to help make the most of your Revel experience.

General FAQs:

What is Adobe Revel?

Adobe Revel is an app for sharing, storing, and managing a lifetime of digital photos and videos with the people you love.

With Revel you can:

  • Invite friends and family to join a Group Library. Group Libraries let you and your inner circle create a huge collection of everyone’s photos and videos. Best of all you control who can view, add, organize, and edit the memories in a Group Library.
  • Create albums to keep your photos and videos organized.
  • Share albums easily as private web galleries.
  • Share photos and videos on your favorite social networks.
  • Add comments and captions to give your memories greater texture and meaning.
  • Use Revel’s editing tools to make your digital memories look their best.

Revel comes in two versions—free and subscription—depending on your storage capacity needs.

How does Revel work?

When you import your photos and videos into Revel, they are stored securely in the cloud and can be accessed using the Revel app on your iPhone, iPad, Mac, Android device, Windows 8 device, and browser (www.adoberevel.com). Your photos and videos are automatically synced across all your devices so you always have them handy, no matter which device you’re using.

What is Revel Premium?

Revel Premium is a subscription upgrade to Revel that lets you upload as many photos and videos you want, anytime you want. In comparison, a free Revel account lets you upload 50 photos and videos every month.

How much does Revel Premium cost and how do I subscribe?

An annual subscription to Revel Premium costs US$59.99. A monthly subscription costs US$5.99. You can upgrade to Revel Premium from within the iOS, Android, or Windows 8 Revel app or at www.adoberevel.com. How to subscribe to Adobe Revel.

How do I share photos and videos in Revel?

There are lots of ways to share photos and videos in Revel. For a complete overview of all the sharing options in Revel please visit this forum post.

How do I add (upload) files to Revel?

For more information on how to upload photos and videos please go to this forum post.

Which platforms does Revel support?

Revel apps are currently available for iOS, Mac, most Android devices, and Windows 8 (tablet and computer). You can also sign in to your account at www.adoberevel.com using your browser. We continue to work on additional platforms, but don’t have specific details or timing for their release yet.

Which file formats does Revel support?

Revel currently supports photos and movie files. (Revel Windows 8, Revel iOS, and Adoberevel.com can play back all the videos you put in Revel.)

Mac version 1.10:

  • Photo: jpg

iOS version 2.2:

  • Photo: jpg, png
  • Video: mov (videos taken on iPhone/iPad)
  • Raw files: arw (SONY), cr2 (CANON), crw (CANON), dng, erf (EPSON), raf (FUJI), 3fr & fff (HASSELBLAD), dcr (KODAK), mrw (KONICA), mos (LEAF), rwl (LEICA), nef & nrw (NIKON), orf (OLYMPUS), rw2 (PANASONIC), pef (PENTAX), srw (SAMSUNG)

Android version 1.5:

  • Photo: jpg, png
  • Video: mp4, 3gp

Windows 8 version 1.5:

  • Photo: jpg, png
  • Video: mp4, wmv

Adoberevel.com:

  • Photo: jpg, png
  • Video: avi, mov, mpeg, m1v, mpe, mpv, m2p, m2v, mpg, avc, 264, 3gp, 3g2, m4v, mp4, mts, m2ts, dv, wmv, flv, asf, tod
  • Raw files: arw (SONY), cr2 (CANON), crw (CANON), dng, erf (EPSON), raf (FUJI), 3fr & fff (HASSELBLAD), dcr (KODAK), mrw (KONICA), mos (LEAF), rwl (LEICA), nef & nrw (NIKON), orf (OLYMPUS), rw2 (PANASONIC), pef (PENTAX), srw (SAMSUNG)

Which programs can import photos and videos into Revel?

You can upload photos and videos to Revel using:

  • Adobe Photoshop Elements
  • Adobe Premiere Elements
  • Photoshop Express
  • GroupPix
  • VideoBite
  • Photoshop Lightroom
  • iPhoto

How much storage do I get in Revel?

The free version of Revel lets you import as many photos and videos as you want for the first 30 days. After that you can upload up to 50 photos and videos every month. If you subscribe to Revel Premium you can upload as many photos and videos anytime you like.

What happens when I reach my monthly limit?

Once you reach your monthly upload limit, you must wait until the beginning of the next calendar month before you can upload more photos and videos. Alternatively you can purchase a Revel Premium subscription and upload your photos and videos right away.

How long will you store my files if I stop using the service?

We will store your files for up to two years after you stop using Revel. You can remove your photos and videos anytime using the Revel app or adoberevel.com.

Which languages does Revel support?

iOS: English, French, German, Spanish, Italian, Brazilian Portuguese, Japanese, Russian, and Korean. If your device language is not set to one of these languages Revel will appear in English.

Android: English

Windows 8: English, German, Japanese, French, and Spanish.

Adoberevel.com: English, French, German, Spanish, Italian, Brazilian Portuguese, Japanese, Russian, Korean, and Simplified and Traditional Chinese.

Where can I get support if my question is not covered here?

If you have a specific question, you can post it on the Revel user forum and someone will help you out.