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Resources to help make the most of your Revel experience.

General FAQs:

What is Adobe Revel?

Adobe Revel is a service that lets you collect, preserve, and share a lifetime of digital photos and videos with the people you love.

With Revel you can:

  • Invite friends and family to join a Group Library. Group Libraries let you and your inner circle create a huge collection of everyone’s photos and videos. Best of all you control who can view, add, organize, and edit the memories in a Group Library.
  • Create albums to keep your photos and videos organized.
  • Share albums easily as private web galleries.
  • Share photos and videos on your favorite social networks.
  • Add comments and captions to give your memories greater texture and meaning.
  • Use editing tools to make your digital memories look their best.

There are two types of Revel accounts — free and subscription. Free accounts come with 2GB of storage and subscription accounts come with unlimited storage!

How does Revel work?

Revel is where your entire family can keep all your family photos and videos. When you invite family members to join a Group Library, they’re able to see your photos and videos and they’re also able to add their own photos and videos. This way everyone’s memories are in one place for the entire family to enjoy. And because your photos and videos are securely stored in the cloud, your entire family can access them in a Group Library on their smartphones, tablets, and computers.

What is Revel Premium?

Revel Premium is a paid subscription that lets you store an unlimited number of photos and videos. An annual subscription to Revel Premium costs US$59.99, and a monthly subscription costs US$5.99. Click here to purchase a Revel Premium subscription.

How much cloud storage do I get with Revel?

A Revel Premium subscription comes with unlimited storage for all your photos and videos. Free Revel accounts come with 2GB of storage.

How can I get more storage?

It’s really easy to get more space if you need it. If you want unlimited storage for your photos and videos you can always purchase a Revel Premium subscription.

Where can I go to see how much storage I’m using?

Go to your My Account page to see how much storage you’re using.

Which platforms does Revel support?

Revel apps are currently available for iOS, Mac, most Android phones, and Windows 8 (tablet and computer). You can also log in to your account at www.adoberevel.com using your browser. We continue to work on additional platforms, but don’t have specific details or timing for their release yet.

What happens if I cancel my Revel Premium subscription?

If you cancel your Revel Premium subscription, your account will be converted to a free Revel account that comes with 2GB of storage. If you’re using less than 2GB of storage, you’ll be able to continue using Revel as you always have. If you’re using more than 2GB of storage you’ll still be able to use Revel, but you won’t be able to import any additional photos or videos until you purchase a new Revel Premium subscription or you delete photos and videos to get under the 2GB storage limit.

How do I add (import) files into Revel?

For more information on how to upload photos and videos please go to this forum post.

Which file formats does Revel support?

Revel currently supports photos and movie files. (Revel Windows 8, Revel iOS, and Adoberevel.com can play back all the videos you put in Revel.)

Mac:

  • Photo: jpg

iOS:

  • Photo: jpg, png
  • Video: mov (videos taken on iPhone/iPad)
  • Raw files: arw (SONY), cr2 (CANON), crw (CANON), dng, erf (EPSON), raf (FUJI), 3fr & fff (HASSELBLAD), dcr (KODAK), mrw (KONICA), mos (LEAF), rwl (LEICA), nef & nrw (NIKON), orf (OLYMPUS), rw2 (PANASONIC), pef (PENTAX), srw (SAMSUNG)

Android:

  • Photo: jpg, png
  • Video: mp4, 3gp

Windows 8:

  • Photo: jpg, png
  • Video: mp4, wmv

Adoberevel.com:

  • Photo: jpg, png
  • Video: avi, mov, mpeg, m1v, mpe, mpv, m2p, m2v, mpg, avc, 264, 3gp, 3g2, m4v, mp4, mts, m2ts, dv, wmv, flv, asf, tod
  • Raw files: arw (SONY), cr2 (CANON), crw (CANON), dng, erf (EPSON), raf (FUJI), 3fr & fff (HASSELBLAD), dcr (KODAK), mrw (KONICA), mos (LEAF), rwl (LEICA), nef & nrw (NIKON), orf (OLYMPUS), rw2 (PANASONIC), pef (PENTAX), srw (SAMSUNG)

Which apps can import photos and videos into Revel?

You can upload photos and videos to Revel using these apps:

  • Adobe Photoshop Elements
  • Adobe Premiere Elements
  • Photoshop Express
  • GroupPix
  • VideoBite
  • Photoshop Lightroom
  • iPhoto

How do I share photos and videos in Revel?

There are lots of ways to share photos and videos in Revel. For a complete overview of all sharing options, visit this forum post.

How long will you store my files if I stop using the service?

We’ll store your files for up to two years after you stop using Revel. You can remove your photos and videos anytime using the Revel app or adoberevel.com.

Which languages does Revel support?

iOS: English, French, German, Spanish, Italian, Brazilian Portuguese, Japanese, Russian, and Korean. If your device language is not set to one of these languages Revel will appear in English.

Android: English

Windows 8: English, German, Japanese, French, and Spanish.

Adoberevel.com: English, French, German, Spanish, Italian, Brazilian Portuguese, Japanese, Russian, Korean, and Simplified and Traditional Chinese.

Where can I get support if my question is not covered here?

If you have a specific question, you can post it on the Revel user forum and someone will help you out.